Browsing by Author "Tootell B"
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- ItemA System Dynamics Perspective on Workplace Spirituality and Employee Behavior(MDPI (Basel, Switzerland), 2024-01) Iqbal S; Bureš V; Zanker M; Abdullah M; Tootell BPurpose: This paper seeks to explore the influence of workplace spirituality on employee behavior within organizational settings. Design: Systems thinking is used to explore various interrelated concepts of workplace spirituality (WPS). This study delves into the intricate interactions between WPS and its impact on employee behavior. By highlighting the significance of WPS, the research establishes a foundation for fostering innovation and creativity, facilitating meaningful connections among employees within organizations. Additionally, WPS plays a crucial role in reducing workplace incivility. Causal Loop Diagrams (CLDs) as part of a systems thinking approach are utilized to visually depict the complex interplay of variables and feedback loops within organizations, offering insights into polarities and presenting a long-term perspective on how spiritual initiatives affect the workplace. Results: The findings indicate that WPS assists employees in comprehending their roles, enhancing productivity, increasing motivation, and fostering job satisfaction. Furthermore, WPS contributes to improved employee engagement, satisfaction, and decision-making. Significance: The research underscores the explicit involvement of employees in achieving favorable outcomes and enhances our understanding of the perceptions held by employers and employees regarding their roles and engagement. The study suggests that enhancing employees’ performance is achievable in workplaces where individuals comprehend their roles and align them with the job objectives. Novelty: This paper is unique in two aspects. Firstly, it strives to integrate the fragmented and diverse literature on the outcomes of WPS using a systems thinking approach. Secondly, it raises awareness, particularly in developing countries like Pakistan, regarding the importance of incorporating organizational capabilities into organizational practices.
- ItemCross-cultural measurement validation: an analysis of dissent, workplace freedom of speech, and perceived immediacy(Taylor and Francis Group on behalf of the Eastern Communication Association, 2024-03-12) Croucher SM; Kelly S; Ashwell D; Condon S; Tootell BCroucher and Kelly (2019) laid out guidelines to develop measures that can be used across cultures. The present study provides support for their guidelines, indicating that pancultural measurements cannot be behavioral and should not include unnecessary contexts; however, they should be worded as simplistically as possible. This study utilizes measures of dissent, perceived immediacy, and workplace freedom of speech in Australia, Canada, New Zealand, and the United States. Only the perceived immediacy measure, which follows Croucher and Kelly’s (2019) guidelines, maintained internal consistency.
- ItemEnabling Rural Telehealth for Older Adults in Underserved Rural Communities: Focus Group Study(JMIR Publications, 2022-11-04) Hunter I; Lockhart C; Rao V; Tootell B; Wong SBackground: Telehealth is often suggested to improve access to health care and has had significant publicity worldwide during the COVID-19 pandemic. However, limited studies have examined the telehealth needs of underserved populations such as rural communities. Objective: This study aims to investigate enablers for telehealth use in underserved rural populations to improve access to health care for rural older adults. Methods: In total, 7 focus group discussions and 13 individual interviews were held across 4 diverse underserved rural communities. A total of 98 adults aged ≥55 years participated. The participants were asked whether they had used telehealth, how they saw their community’s health service needs evolving, how telehealth might help provide these services, and how they perceived barriers to and enablers of telehealth for older adults in rural communities. Focus group transcripts were thematically analyzed. Results: The term telehealth was not initially understood by many participants and required an explanation. Those who had used telehealth reported positive experiences (time and cost savings) and were likely to use telehealth again. A total of 2 main themes were identified through an equity lens. The first theme was trust, with 3 subthemes—trust in the telehealth technology, trust in the user (consumer and health provider), and trust in the health system. Having access to reliable and affordable internet connectivity and digital devices was a key enabler for telehealth use. Most rural areas had intermittent and unreliable internet connectivity. Another key enabler is easy access to user support. Trust in the health system focused on waiting times, lack of and/or delayed communication and coordination, and cost. The second theme was choice, with 3 subthemes—health service access, consultation type, and telehealth deployment. Access to health services through telehealth needs to be culturally appropriate and enable access to currently limited or absent services such as mental health and specialist services. Accessing specialist care through telehealth was extremely popular, although some participants preferred to be seen in person. A major enabler for telehealth was telehealth deployment by a fixed community hub or on a mobile bus, with support available, particularly when combined with non–health-related services such as internet banking. Conclusions: Overall, participants were keen on the idea of telehealth. Several barriers and enablers were identified, particularly trust and choice. The term telehealth is not well understood. The unreliable and expensive connectivity options available to rural communities have limited telehealth experience to phone or patient portal use for those with connectivity. Having the opportunity to try telehealth, particularly by using video, would increase the understanding and acceptance of telehealth. This study highlights that local rural communities need to be involved in designing telehealth services within their communities.
- ItemPerceptions of sponsoring as a career advancement tool for women: Are they different in Europe?(Oxford Brookes University, 2018-02-01) Bhide V; Tootell BThe current understanding of sponsoring as an impactful tool for the career advancement of women is based on predominantly US based research. There is a lack of insight into the perceptions of sponsoring outside of the US, despite evidence that such differences may exist. This qualitative study explored the perceptions of sponsoring in Europe utilising interviews with 11 participants. Findings draw attention to how sponsoring is understood and valued by the participants in comparison with mentoring. The findings expand the existing body of sponsoring literature, reveal some previously unexplored issues, open up areas of possible research and present implications for practice.
- ItemReality vs expectations: An exploratory study of New Zealand nurses' perceptions of HR measures(13/03/2018) Tretiakov A; Hunter I; Tootell B; Wilson S; Toulson PWhen nurses believe that human resources (HR) measures used to record data describing their work are inappropriate, it may result in low engagement in the measurement process and in higher on-the-job stress, and it may be indicative of problems in the HR system. The purpose of the present study is to explore nurses' views on which HR measures are most appropriate for use in the healthcare sector and their perceptions of the current practice at their organisations. A cross-sectional survey of registered nurses in New Zealand was conducted, resulting in N=916. The respondents rated commonly used HR measures for importance and indicated whether they are used in their organisations. The data were analysed by using graphical representations of descriptive statistics to identify patterns in the relationship between perceived importance and perceived use of HR measures. Patient satisfaction and nurses' competencies measures were seen as both highly important and in use. However, a group of measures related to nurses' job satisfaction and empowerment stood out as, from nurses' perspectives, highly important but relatively unused. The results suggest that in healthcare organisations in New Zealand there is a divergence between nurses' ideas about the best HR measurement practice and their perceptions of the current practice. We argue that to address the underlying causes of the divergence and to mitigate its negative effects, healthcare organisations should involve nurses in making decisions regarding the use of HR measures.